Our Product FAQs

How to use our Pilates board?

Using your Aura Pilates Reformer Board is simple and effortless, even if you’re a beginner!

✔️ Set it up on a flat, stable surface.

✔️ Adjust the resistance to your comfort level for a personalized workout.

✔️ Follow along with our step-by-step video tutorial, sent straight to your email after purchase.

Our reformer is designed to be easy to use and intuitive, so you can focus on your movements, feel the burn, and see results—fast!

What's included in the price?

Everything you need for the ultimate at-home Pilates experience!

✔️ 2 Adjustable Straps – For a customized workout.

✔️ Phone Holder Piece – Keep your device in place while you follow along.

✔️ Foam Knee & Elbow Support – Extra comfort for a smooth session.

✔️ 2 Ergonomic Handles – Designed for a secure, comfortable grip.

✔️ Exclusive Video Tutorial – Step-by-step guidance, sent to your email.

✔️ 24/7 Customer Support – We’re always here to help!

No hidden fees, everything is included in the price—so you can focus on getting stronger, more confident, and feeling your best!

Where can I find workout inspiration?

We’ve got you covered! After your purchase, you’ll receive an exclusive email with a step-by-step workout guide and a video tutorial to help you get started.

Does the Pilates board have any resistance?

Yes! The Aure Pilates Reformer Board comes with built-in resistance, allowing you to customize your workouts for the perfect level of intensity. Whether you’re a beginner or advanced, you can adjust it to match your strength and goals—helping you tone, sculpt, and strengthen with every session!

Is it suitable for beginners?

Absolutely! Our Pilates reformer board is designed with beginners in mind. It features adjustable resistance levels, allowing you to start with a gentle workout and gradually increase intensity as your strength and technique improve. Whether you’re new to Pilates or looking to refine your practice, this board is perfect for all fitness levels.

What is the weight limit?

The weight limit is 400lbs.

Shipping & Returns FAQs

How long does shipping take?

We offer free express shipping on all orders! Delivery typically takes X-Y business days depending on your location. You’ll receive a tracking number as soon as your order ships.

Do you ship internationally?

Yes, we ship to internationally.

What is your return policy?

We want you to love your Aure Pilates reformer! If you're not satisfied, you can return your order within X days of delivery for a refund or exchange. Items must be in their original condition. Please visit our Returns Page for details.

What if my order arrives damaged?

We take quality seriously! If your reformer arrives damaged or defective, contact us within X days with photos, and we’ll send a replacement or offer a refund.

Can I cancel or change my order?

We process orders quickly! If you need to cancel or make changes, please contact us within X hours of placing your order. Once shipped, we cannot make changes, but we’ll do our best to assist you.